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Shipping Policy
At Wao Enterprises, we aim to deliver your orders safely and quickly, no matter where you are in Pakistan. Please review our shipping policy below before placing your order:
📦 Order Processing Time
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Orders are processed within 1 to 3 business days (Monday to Saturday).
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Orders placed on Sundays or public holidays will be processed on the next business day.
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You will receive a confirmation message and tracking number once your order is dispatched.
🚛 Shipping Methods
We deliver nationwide through reliable courier partners. Delivery time depends on your location:
| Location | Estimated Delivery Time |
|---|---|
| Major Cities | 2–4 business days |
| Remote/Rural Areas | 4–7 business days |
💸 Shipping Charges
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Shipping charges are calculated at checkout based on your location and order weight.
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Free shipping offers may be available on promotional campaigns or for orders above a specific value.
❗ Delivery Delays
Wao Enterprises is not responsible for delivery delays caused by:
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Courier service issues
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Natural disasters, strikes, or public holidays
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Incorrect shipping information provided by the customer
📦 Missed or Failed Deliveries
If a delivery attempt is missed due to customer unavailability, the courier may retry or return the package to us. Additional shipping fees may apply for re-delivery.
📹 Unboxing Requirement
Customers are required to record a clear unboxing video to claim any damage, missing item, or wrong product. No claims will be accepted without this video.
